Frequently Asked Questions
About the Company
What is Citadel Hardscape Marketing?
We’re a marketing agency built specifically for hardscape contractors—helping you get more leads, close more jobs, and grow your business.
Who do you work with?
Hardscape contractors, paver installers, outdoor living specialists, and similar trades.
Where are you located?
Based in Southwest Florida, serving contractors across the U.S.
Why focus on hardscape contractors?
We understand your market, your customers, and how to showcase your work.
How long have you been in business?
Citadel launched in 2024, backed by decades of marketing and home services experience. We cut our teeth in the industry when we opened Polaris Marketing Solutions in 2021. Just recently Polaris was named 2025 Best of Florida- Digital Marketing company for SW Florida.
Services
Do you build websites for hardscape contractors?
Yes—we design stunning, lead-driven sites to showcase your work.
Do you offer SEO for hardscapers?
Yes—we optimize your site to rank for high-value keywords in your service area.
Can you run Google Ads for my business?
Absolutely—we target homeowners ready to start hardscape projects.
Do you offer Local Service Ads help?
Yes—we set up and manage LSAs to put you at the top of Google.
Do you handle social media for contractors?
Yes—we post photos, videos, and project updates to attract new clients.
Process & Strategy
How do I start working with you?
Schedule a free consultation—we’ll review your current marketing and recommend a plan.
Do I have to sign a long contract?
No—we work month-to-month to prove our value as well as longer term contracts.
When will I start seeing results?
Ads can generate leads in days; SEO takes 3–6 months to ramp up.
Do you track results?
Yes—we send monthly reports showing calls, form submissions, and more. We track leads by source.
Will I have a main point of contact?
Yes—you’ll have a dedicated account manager.
Pricing & ROI
How much does marketing cost?
We build custom packages based on your needs and budget.
Will marketing help me get more bigger jobs?
Yes—targeted campaigns bring in higher-value projects.
Can you help if I’m just starting out?
Absolutely—we can help build your online presence from scratch.
Do you offer bundled packages?
Yes—we combine services like SEO, ads, and social media for maximum impact. We have also created growth programs that depend upon where you are at in scaling your company.
Are there setup fees?
Some services require a setup fee—always discussed in advance.
Additional & Technical
Can you redesign my website?
Yes—we can refresh it for better performance and conversions. I have to be honest that in some cases refreshing the website is not the best answer. Sometime it makes more sense to start from scratch. We’ll be honest with you on our thoughts after we do our initial assessment.
Will my site work on mobile?
Yes—our designs are fully responsive.
Do you host websites?
Yes—secure, fast hosting is included for our clients.
Can you help me get more reviews?
Yes—we have proven systems to boost online reviews.
Do you help with seasonal marketing?
Yes—we plan campaigns around peak demand seasons in your area.